Every email we send

This page answers “what was that email?” — for you, and for anyone who received one because of something you set up.

The list

Emails Hype Display sends
Email	When it goes	Who gets it	Can you turn it off?
Email code	You ask to sign in	You	No — it is how you get in
Claim confirmation	A DJ claims an open decks slot	The DJ	Not by the DJ — the host can switch them off
Roster invitation	A venue invites a DJ, or tells its roster about a night	The DJ	Yes, per venue
Slot opened	A slot frees up and someone is waiting	Everyone on the waitlist — the first DJ to grab the slot gets it	Yes
Lineup invite	A host adds you to an event lineup	The DJ	No
Lineup request	A DJ asks to play your event	The host	Yes
Lineup accepted	A DJ accepts your invite	The host	No
On the lineup	A host approves your request to play	The DJ	No
Reminder	The day before a night or an event	Each DJ with a slot or a place on the lineup	Yes — but it is what stops no-shows
Starting soon	Shortly before a DJ’s set (nights only)	That DJ	Yes
Event cancelled	A host cancels a night or an event	Everyone on the lineup	Not by the DJ — the host can switch them off
Recap	After a night ends (nights only)	Each DJ who played	Yes
Roster request	A DJ asks to join your roster	The roster owner	Yes
Roster request approved	An owner approves your request	The DJ	No
Roster link join	A DJ joins your roster through a share link	The roster owner	Yes
Guest event posted	A promoter or DJ posts an event at your room	The venue	Yes
Guest event removed	A venue removes an event from its room	The host	No
Place claimed	A venue claims a place you host events at	Hosts with upcoming events there	Yes
Credited on an event	A host credits you as presenting an event	The promoter	Yes
Venue invitation	Someone invites a venue to Hype Display	The invited venue	No — it is the invitation itself
Booking enquiry	Someone uses your booking form	You	Turn the form off instead
Trial started	When your account is created	You	No
Trial ending soon	Three days before a trial or beta deadline	You	No — it is the only advance warning
Trial ended	Shortly after a trial or beta deadline passes	You	No

While the beta runs, every email above closes with a one-line footer saying so. And when it wraps, the trial-ended note doubles as your founder offer — the code arrives in that email.

Turning them off

Hosts control the emails their events send under Events → Emails. Venues and promoters reach the same switches, roster emails included, under Settings → Emails.

DJs hold their own switches under My sets → Email preferences. Invites, confirmations and cancellation notices carry no DJ-side switch.

Keep the reminder and the starting-soon note switched on if you run nights. They cost a DJ nothing and they are the single biggest reason people turn up.

Who they appear to come from

Emails about your own account — the sign-in code, the trial notices — come from us directly. The sign-in code is sent from hypedisplay.com and everything else from notify.hypedisplay.com, so a filter on the notify address never locks you out.

Emails about an event carry the host’s name — the venue, promoter or DJ running it — because that is who the DJ agreed to play for. We send them on the host’s behalf.

Last updated 2026-09-09